FAQs

Is Scratch Made like Blue Apron?

Our models are similar in that we deliver food to your home. Outside of that we’re pretty different. Our dishes arrive prepared and require only a quick reheat; on the stovetop, in the oven or in the microwave. You won’t have to dice, sautee or blend anything.

Most notably (for us, anyway), the origin and quality of our raw ingredients is the biggest differentiator. We buy from farms near where we live because that’s important to us. It’s not clear where companies like Blue Apron get their food from. Also, we’re a Baltimore company: We live and the city and want to feed our neighbors.

Finally, our dishes arrive in compostable containers -- unless its soup which is packed into recyclable deli cups -- to cut back on our contribution to the landfill.

How does delivery work?

Your order will be delivered the following Monday to the billing address provided, within the your selected time window. If you prefer that we bring your food to a different location, you have the opportunity to leave a note during checkout. Alternatively, you can also shoot us an email anytime at hello@orderscratchmade.com and we'll confirm the change.

Take note of the date above the menu on the homepage -- you can expect your order to arrive on that date, i.e., if you’re ordering for the Week of July 15th, your order will arrive on Monday, July 15th.

We currently deliver to all of Baltimore City and to the zip codes 21252, 21286, 21204, 21234, and 21253 in Baltimore County.

Can dishes be modified for folks with dietary restrictions?

Shoot us an email and fill us in on specific situation. We’ll let you know if we’re able to accommodate for your needs.

What can we expect regarding portion sizes?

Because our menu changes every week, we don’t have a standard portion size for things like meat, vegetables and starches. Instead, we use our best judgement when it comes to portioning -- much like a restaurant kitchen does.

As a general rule for meat, we aim for 4 to 6 oz. per dish per person.

Is there a subscription?

We do not currently offer a subscription. You’re able to order week-to-week, whenever it fits your schedule.

When is the order deadline?

Order by Saturday at midnight for a delivery the following Monday.